Privacy Policy — Commercial Signage & Branding

Last updated: 17 August 2026

WHO WE ARE

Commercial Signage & Branding ("we", "us", "our") operates this website to connect South African businesses seeking signage and branding work with independent signage suppliers who can quote on their projects.

Address: 21 Woodlands Drive, Woodmead, Johannesburg

Phone: +27 74 719 4828

Email: [email protected]

WHAT INFORMATION WE COLLECT

When you submit a project through our quote request survey, we collect your name, email address and phone number; details about your business and number of locations; information about your project, including signage type, budget range, timing and decision-making stage; and your choices about service-related contact and optional marketing communications.

WHY WE COLLECT AND USE IT

We use this information to assess your request, match your project with suitable signage suppliers, allow those suppliers to contact you directly with quotes, send service-related updates about your enquiry, improve our matching service and send marketing communications only where you have opted in.

WHO WE SHARE IT WITH

To obtain quotes, we share your name, contact details and project information with a small number—typically 2 to 5—of independent signage suppliers whose services match your project criteria. Those suppliers may contact you directly. We may also use service providers that help us host the website, manage enquiries and communicate with you. We do not sell your personal information to unrelated third parties.

HOW LONG WE KEEP IT

We retain personal information only for as long as reasonably necessary to fulfil the purposes described in this policy, comply with applicable law, resolve disputes and maintain appropriate business records. We periodically review and delete or de-identify information that is no longer required.

SECURITY

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, alteration or disclosure. No online system is completely secure, but we review our safeguards and limit access to people who need the information for legitimate business purposes.

MARKETING COMMUNICATIONS

With your consent, we may send marketing communications by email, phone, SMS or WhatsApp. You may withdraw that consent at any time by using an opt-out method provided in the message or by contacting us. Direct-marketing communications will identify the sender and provide a way to request that further marketing stop.

YOUR RIGHTS UNDER POPIA

Subject to applicable law, you may ask whether we hold personal information about you, request access to it, request correction or deletion, object to processing, withdraw consent and object to direct marketing. We may need to verify your identity before acting on a request.

COMPLAINTS TO THE INFORMATION REGULATOR

Email: [email protected]

Address: Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg, 2191

Phone: 010 023 5200

Website: inforegulator.org.za

CHANGES TO THIS POLICY

We may update this policy from time to time. The date at the top shows the latest revision.

CONTACT US

Questions, objections or requests about this policy can be sent to the email address or phone number above.